Read Recent Reviews
from Vertex-Mechanical Customers
Read Recent Reviews from Vertex-Mechanical Customers
The guys were able to come to my rescue in one day. They showed up when they said but in the end needed a warranty replacement part. This is Friday mid afternoon. The tech confirmed the part was in stock and drove to get it then dropped it with the Saturday overtime tech who came and got us up and running. Thanks guys! If you are wondering, there is a weekend up charge but it was less than a nice hotel room.
The technician was extremely friendly and knowledgeable. Would definitely use vertex again.
Vertex was great to work with and we will work with them in the future! Quick to respond and great with communication. Jorge was our technician who came out. He did a great job taking pictures and showing us everything that he saw. Allowed us to make a decision on what we wanted to do. We ended up choosing to use them for our regular maintenance. Great company and great people! Would highly recommend!
Jorge was great! He was very competent with the Mitsubishi Mimi-split system.
Shawn and his team are great! Responsive, efficient and professional. Highly recommend.
The technician arrived on time and provided a thorough review of the service.
Chris was awesome help, very informative, and offered solutions.
Made a special trip on a Saturday. Great service by Chris, as usual!
Excellent job, they were really attentive and professional
Monica was very quick and efficient at setting me up for my appointment and providing me information about their plans. Chris, our Tech, was very thorough and very sweet to answer all of my questions. Thank you! 🙂
V. M. they are very professional and on time!! That’s extremely important having a busy schedule and family. These guys showed up, did a fantastic job and had us up and running!
The Vertex team was on it! From setting initial service call, assessing the issue and then knocking it out, they were professional, punctual and a great value. Their service tech communicated the issues we had and quickly diagnosed and resolved them. All said a seamless experience. Highly recommend the Vertex team.
Very professional and knowledgeable. I had another company tell me my system needed to be replaced and quoted me $20K. I called Vertex for a second opinion and they fixed my issue for $1K and my system has been running great. My experience with them has been very positive and they communicate very well.
The kind of service you always HOPE to get! George was prompt, super thorough and fixed my issue very quickly. Very nice fella! I see why these guys have such great reviews! Thanks again so much!
Excellent service. On time, professional and knowledgeable. Highly recommended
They showed up quickly, they were very professional. In no time they had my ac up and running for a fair price. Also the previous company I called couldn't fix it for 3 days. I'm glad I switched.
Communication was great with the office. Techs Chris and George spent a long time trying to diagnose a difficult problem, staying after typical work hours. They returned promptly once the part was ready, installed it, and it worked for a couple of days. They rearranged schedules to attend to us immediately and were able to find the additional problem. In my view, you learn a lot about a service organization when things do NOT go as planned. The folks at Vertex took great care of us, and we will certainly call them again should they need arise.
Very happy! My service techs showed up as scheduled. They were very polite and professional. They even pointed out a function on my thermostat that I wasn’t aware of. Great company to work with hands down.
Chris and his team were able to swap a leaking condenser unit in half a day. Called on a Wednesday they were able to have the unit and get it installed the next Tuesday. Would use them again!
They were able to squeeze me in for a system maintenance during this hot hot time of the year. The technician was knowledgeable and very polite. He listened to my issues and didn’t try to over-sell me on services. I really appreciated that. Would highly recommend and will definitely use them again should we need it.
Our a/c was struggling to cool down. We called & this young man came out to check the system. We were told we needed a new part which we could not get until this next week. He was courteous & informative.
The technicians were prompt, courteous, and quick. They texted me when they were on their way. They were willing to give a quote ahead of time after I sent a picture of the problem. They alerted me to an unrelated safety issue I hadn’t previously known about.
Chris was amazing. Knowledgeable and honest. Fantastic technician. I will be exclusively using Vertex for my hvac needs.
Amazing! We had a burning plastic smell that was scary. Vertex answered my call, and came to my house and did a full repair same day. Could not be more pleased.
Had Vertex and specifically Chris help install a whole new unit (air-handler, coil/heat pump/compressor) in August. Had a slight issue with heat during a cold snap and Chris showed up that day and diagnosed the issue and got my family back and up and running in no time. He was very professional, timely, tidy, resourceful and thorough. I would highly recommend.
Great service, fair price. Thx
Chris is fabulous. He gave us excellent service. I highly recommend him and Vertex! Chris went above and beyond again! Such excellent service!!!! George was also excellent! Helped me select the quality and value for our filters.
We contracted with Vertex Mechanical for the purchase and installation of a 5-ton TRANE HVAC system. The installation team was very experienced & knowledgeable, and they professionally installed a large system (including the removal of the existing) within a single day. We were very pleased with the final outcome.
Came after hours on a Friday evening. Chris knew his equipment. He was patient, attentive, and explained the function of the Heat Pump Reversing Valve
Diagnostic service call
Vertex Mechanical is great! Hard to find reputable companies these days but Vertex is fantastic! We had them do a clean and check for our furnace to make sure it was working efficiently before the upcoming winter season. I called and was able to get an appointment quickly, Chris arrived on time, was very kind and friendly, did our inspection and provided great feedback on our system. I will definitely use them in the spring to check our AC. I highly recommend them!
Installed air purification system
Chris was extremely professional and courteous during his visit adding dampers to our HVAC system. We look forward to the improved air quality with the added air purification system. I’d recommend Vertex to anyone needed HVAC work.
We recently had Vertex replace a 14 year old Mitsubishi mini split unit. Chris accurately diagnosed the condition of the old unit and installed a new one a few days later. He was exceptionally professional in his work and explained any questions I had. Jeremy coordinated the job from the office and kept me up to date at all times. I am very pleased that I chose this company and would recommend them highly.
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